Behavioural Trainings
Put Stress in Perspective
- Recognize the impact negative stress has on our results and effectiveness
- Commit to using concepts and principles to better handle stress
- Discover more effective ways for business professionals to prepare for and address challenges
Manage Conflicts and Disagree Agreeably
- Recognize the impact negative stress has on our results and effectiveness
- Commit to using concepts and principles to better handle stress
- Discover more effective ways for business professionals to prepare for and address challenges
Create a Positive First Impression and Develop More Flexibility in our Personality
- Implement a wider range of communication skills (Visual, Vocal - Pitch/Pause/Pace, Verbal delivery skills)
- Understand the power of risk-taking
- Become more open-minded to change and opportunity
How to Communicate with Diplomacy and Tact
- Speak confidently, diplomatically, and tactfully in difficult situations
- Build rapport and strengthen relationships
- Use emotional controls to sustain success
- Assess your communication skills and style
- Recognize the relationship between attitude and image
- Enhance your professional image
Listening Skills
- Listening Skill Quiz
- Barriers to Listening
- Identify Levels of Listening
- Listening Principles
- Questioning Skills
PoSH Training (4 Hours)
- To understand POSH Law, its prevention, prohibition and redressal
- To understand an overview of the applicable legal provisions
- To understand what sexual harassment is
- To understand the types of sexual harassment
- To understand your duties and responsibilities at the workplace
Change & Innovation
- Becoming proactive not reactive while addressing changing business needs
- Recognise & encourage idea fluency with others
- Create a safe environment for the exchange of flow of ideas
- Use the innovation process for problem solving and continuous improvement
Sales Mantra (The Ansoff Model)
- Market vs Products & Existing vs New
- Market penetration strategy
- Product development strategy
- Market development strategy
- Diversification strategy
Sales Mantra (PESTEL Model - Handling Sales Obstacles)
- Identifying Political Advantages & Challenges
- Understanding the Economical Advantages & Challenges
- Be aware of the Social Advantages & Challenges
- Banking on the Technological Advantages & Challenges
- Advantages & Challenges of the Environmental Legal Constraints
- Legal Constraints & its Advantages & Challenges
Sales Mantra (Ploting the Opportunity Chart)
- Solutions & Locations
- Existing accounts
- New accounts
- Dormant accounts
Sales Mantra (Stakeholder Mapping)
- Low Interest & Low Influence
- Low Interest & High Influence
- High Interest & Low Influence
- High Interest & High Influence
- Interest vs Influence
- Power vs Interest
Sales Mantra (Unique Selling Propositions)
- Differentiate our solutions from our competitors
- Explain what we offer that others don’t
- Identify what makes our offerings better
Sales Mantra (Gain Access with our Customers)
- Use pre-approach research methods to identify qualified buyers
- Develop a Customer Profile that describes our ideal client & their inclination
- Establish credibility and communicate your value
- Apply techniques for testing the prospect’s perception of your solution
- Manage Misperceptions
Sales Mantra (Need Analysis Of Our Customer)
- Understanding the Johari Window
- Identify customers Primary Interest
- Know their buying criteria and requirement for a sale
- Keep a tap on their individual motives and their emotional drivers
- Understand their Risk & Reward mindset
Put Stress in Perspective
- Recognize the impact negative stress has on our results and effectiveness
- Commit to using concepts and principles to better handle stress
- Discover more effective ways for business professionals to prepare for and address challenges
Manage Conflicts and Disagree Agreeably
- Recognize the impact negative stress has on our results and effectiveness
- Commit to using concepts and principles to better handle stress
- Discover more effective ways for business professionals to prepare for and address challenges
Create a Positive First Impression and Develop More Flexibility in our Personality
- Implement a wider range of communication skills (Visual, Vocal - Pitch/Pause/Pace, Verbal delivery skills)
- Understand the power of risk-taking
- Become more open-minded to change and opportunity
Power Point Etiquettes
- Leverage Technology and Visual Aids
- Use PowerPoint slides effectively without over-reliance
- Avoid common technical pitfalls during presentations
- Structure and Deliver an Engaging Presentation
- Identify common mistakes and how to avoid them
How to Communicate with Diplomacy and Tact
- Speak confidently, diplomatically, and tactfully in difficult situations
- Build rapport and strengthen relationships
- Use emotional controls to sustain success
- Assess your communication skills and style
- Recognize the relationship between attitude and image
- Enhance your professional image
Listening Skills
- Listening Skill Quiz
- Barriers to Listening
- Identify Levels of Listening
- Listening Principles
- Questioning Skills
PoSH Training (4 Hours)
- To understand POSH Law, its prevention, prohibition and redressal
- To understand an overview of the applicable legal provisions
- To understand what sexual harassment is
- To understand the types of sexual harassment
- To understand your duties and responsibilities at the workplace